Contact our team
PartySpinz support is ready to help with questions, account-related issues, technical concerns or general feedback. Our team assists with sign-in problems, KYC uploads, deposits, withdrawals and bonus queries. Contact us via live chat, email or phone for fast, practical help. Party Spinz also provides dedicated contacts for VIPs and affiliates, and can walk you through payment options commonly used by Canadian players. Expect clear, practical answers.
| Department | Contact |
|---|---|
| Customer support | Live chat & email: [email protected] (fastest response) |
| General enquiries | [email protected] (sales, general questions; reply within 24-48 hours) |
| Affiliate enquiries | [email protected] (partner team, Mon-Fri responses; manager assigned on approval) |
| Phone | +1 416 587 2439 (call or SMS; available during hours below) |
| Working hours | Mon-Sun, 09:00-22:00 ET (live chat 24/7; phone Mon-Sun 09:00-22:00) |
Contact by email
For detailed requests, account issues, or when you need to send documents, email is the preferred contact method. Please use [email protected] and include a clear subject line, your full name, and up-to-date contact details. Providing these details speeds up our response and helps avoid delays when verifying accounts or reviewing documents.
Send us a message
Response Time
Our support team aims to respond promptly - most inquiries are answered within one business day. More complex cases, like KYC checks or payment investigations, may take longer depending on document quality and the issue’s nature. If additional time is needed we’ll keep you informed with progress updates and an estimated timeline for resolution.
Feedback
We’d love your feedback at PartySpinz. If you have suggestions, ideas, or issues with the site, please tell us, we review every message carefully and use input to improve features, promotions, and overall usability. Use the in-site feedback form or contact support through your account and we’ll follow up when needed.